Computer Repair and Service

notebook, and two persons on white backgroundIf you have a computer problem, we are the place to bring it to get it done right, done quickly and done for a fair price.  We have fixed 1000’s of computers, and fix many more each day.  Bring your computer into our store, we will look at it right away, for minor problems we usually can fix it while you wait.  For major problems we will check it in a fix it in just a day or two.

We are different because we stock a large amount of parts.  This means that if your computer repair job is hardware in nature that we can fix it faster and cheaper than most other places.

Give us a call or stop by our store and see what Emerald Computers can do for you.  We are located in Peoria Arizona, we are close to Glendale, Phoenix, Sun City and Surprise. Bring your computer in today.

Computer Repair at discount prices.

Most computer repair work that we perform is done in-house. Below is a list of our rates.

On Site Business Services

consulting

Most businesses need much more work than fixing one computer system and each business has its own special needs when it comes to computers, software and networking. We also understand that time is money and that is why we work to make that time as efficient as possible.

For onsite labor we currently charge a $35 trip charge for people under 20 miles away, and $50 for those over 20 and under 40 miles away.  Over 40 miles we will do it on a case by case basis.  Onsite time is billed at $95 per hour.  Before we dispatch a tech you must pay for at least 1 hour and the trip charge.  For emergency service we charge 1.5 times as much.  For large jobs we may bring additional techs, there will not be an additional trip charge, and we only charge $75 per hour for the additional techs.

To save you money and it make it easier for everyone, we offer prepaid labor packages. These are discounted labor credits that can used to do anything that needs to be done in your company from repair, networking, consulting to web design.  The credits never expire, and you can use them to lock in today’s labor prices before they go up. When labor is performed we simply deduct it from your prepaid account. There is no billing needed, your people simply use up the credits. After each job we will send you your new balance. When you get down to less than 5 credits we will let you know that it is time to buy more. Each credit is a half hour of normal tech time.

Here are the package prices:

  • 30 credits for $1,295.
  • 50 credits for $1,995.
  • 100 credits for $3,595
  • 200 credits for $6,495.
  • 500 credits for $14,975
Package Size


Here is how the credits are consumed.

  • Trip charge = 1 Credit
  • Up to 1 Hour of scheduled onsite work = 2 credits per tech, each additional 30 min = 1 Credit
  • Up to 1 Hour of emergency work (Same day)= 3 credits per tech, each addition 20 min = 1 Credit
  • Work done after 9pm or before 9am or on sunday or major holidays is 1 additional credit per hour per tech.
  • Software repair over the internet for up to 45 min = 1 Credit
  • Tech consulting over the phone for up to 45 min = 1 Credit (Free if you buy something from us.)

To learn more about labor packages or to purchase one. Call us at 602-579-4919